Acrobat DC prompting for Outlook credentials...

July 25, 2019, 1:39 pm

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I have a user who routinely receives PDF files in email. She double-clicks the attachment and it opens in Acrobat DC. Once opened, she marks the file up, then selects "File + Send File+Attach to Email". The first time she does this, it works as expected. The second and any subsequent attempts fail. Outlook then prompts for username and password which never is accepted and Acrobat displays the error "An error occurred while sending mail.". Then Outlook becomes "Disconnected".

 

This is in a Citrix XenApp Desktop environment and I cannot recreate this outside of the Citrix environment. This does not happen on any of our desktop computers, only in the Citrix environment. Acrobat Reader seems to work just fine. I'm able to recreate this at will regardless of which user I test with. Any guidance would be greatly appreciated.

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can I open illustrator file with adobe draw?

May 31, 2015, 11:19 pm

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I want to know whether I can open a illustator (ai or eps)  file with adobe draw. At least to view it.

Wo finde ich meine vorhandene Adobe ID?

August 26, 2019, 3:05 am

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Ich habe mich vor Jahren angemeldet und Adobe Digital Edition verwendet.

 

Jetzt habe ich einen neuen Rechner und möchte auch weiterhin meine ebooks weiter verwenden. Jetzt geht allerdings die Kopierfunktion nicht mehr.

 

Ich glaube, es liegt an der fehlenden ID, Wo finde ich diese ?

 

Ich habe ein Konto und bin angemeldet, aber die ID ist nicht zu finden.

 

Vielen Dank für die Hilfe

anchored frame and space above (below)

August 22, 2019, 3:22 am

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A picture is worth a thousand words …

The first paragraph When a key uses my standard :p style. The anchored frame for the graphic is set to Run into Paragraph, and the paragraph itself is defined as a run-in head. The steps and comments use :ol_indent and :lp_indent styles to allow for the width of the graphic.

If I apply the standard :p style to the final paragraph Press [STOP], it starts neatly under the last numbered step and doesn't clear the anchored frame. Tweakable, of course, with a local override on space before … but automated (and therefore consistent) would be better.

Any ideas?

DCS for MSO365

July 15, 2019, 9:20 am

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Hi,

Does DCS for MS O365 require a license to fill a pdf form stored under SharePoint?

Following the installation of DCS and the opening of a pdf, the fields of the form are not accessible while they are well under Acrobat or throughEdge or IE.

Regards.

 

Other question, is it possible to open pdf as content type directly in DCS?

Once DCS installed the pdf defined as a content type on a library has opened in the browser and not through DCS

 

Emeric

Publishing error 44:47.0

March 2, 2019, 11:56 pm

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Hi friends,

when I try to publish any projects I've an error:

"There was a problem creating your link (error 44:47:0). Retry after some time."

 

// I use the last Mojave on a 2018 MacBook Pro 15"

 

For fix I've tried to:

 

- create a new project for test (super basic)

- use another wifi

- connect by ethernet

- create a new account

- cancel and re installing the program

- temporally change the Macadress of my Mac and use an American proxy

- create a bootable disk of Mojave and reinstall xd with another account (verificated), create a basic new file for export.

 

Please help me...

How can I find and review only "change bar" content in large PDF files?

August 29, 2019, 8:47 am

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Hi everyone,

 

This is a question with its own answer.   If you are producing large PDF documents and you mark revised content with change bars, the following utility can make it easier to review the changes:

 

https://github.com/chrispy-snps/pdf-annotate-change-bars

 

The PDF can be created by any tool, not just FrameMaker. The requirements are that the background color around the change bars be a solid color, and that no other obstructions (headers/footers) intersect where a change bar could be.

 

 

Hopefully someone finds this useful!

 

- Chris

Master Page TOC Error

August 20, 2019, 2:16 pm

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Every time I update my TOC, I get the "No master pages applied because no master pages exist"error.  Does anyone know what causes that?

 

Any help is greatly appreciated.

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Any Experts Out There to Answer Questions About Audience Reports?

August 29, 2019, 8:59 am

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Hello,

 

I've recently activated actionable log files and am having a hard time figuring out the Audience Reporting UI.

 

I don't understand the relationship of "Platform' and "Conversion Group". In this case I am talking about the Segment Performance report.

 

A pre-requisite for the actionable log files was to create the data sources "Advertiser Analytics: AAM+DCM Platform" and "Advertiser Analytics: DCM Platform".

 

What is the relationship between the Platform and the Conversion Group?  Currently I only have a single trait marked as a Conversion Trait, yet i still see old conversion traits that have since had the "Conversion" label removed. Shouldn't I only see a single conversion in the drop down given that my date selection only has a single conversion trait?

 

 

Also, what is the difference of the Platforms and if nothing is built under those Data Sources why are they showing up?

 

Any help is greatly appreciated!!! Glenn

Actions which are compatible for PSE - are there any good resources available?

August 29, 2019, 5:01 am

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Hi All,

 

I have PSE v12 and am experimenting with actions for the first time...

 

I see there are a lot of free actions available for the full version of Photoshop, but I am wondering if anyone can recommend any resources or websites where I might be able to download some free actions which are known to be compatible with PS ELEMENTS.

 

Sites such as FixThePhoto.com have some great looking actions, unfortunately all those that I have tried do not seem to work on PSE.

 

Essentially I'm looking for some actions to improve some scenery photos and also photos of my children.

 

Many thanks in advance,

 

Alistair Crawshaw

Illustrator CC 2018 Cant export SVG

October 26, 2017, 2:10 am

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Why do Adobe release unready software?

 

After updating my CC Aps I have lost hours of productivity due to CC 2018 not exporting SVG, it goes through the process but doesn't write the file. Looking at forums I have tried resetting my preferences. I was then able to export 1 svg - now it doesn't work again.

 

Were paying for premium with CC but why do adobe push out software before its fully tested -  I wouldn't mind actually waiting till 2018 for the 2018 version of the CC apps!

Text fields when clicking, selection (A, B, C, D, E, C, G) appear and click on selection and value appears in the text box.

August 27, 2019, 6:08 am

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Hello everyone,

how can I click on the text fields, let selection (A, B, C, D, E, C, G) appear and click on selection and value appears in the text box.

 

Is that overarched with text boxes?.. if so how?

Thankful in advance for each answer

 

Niko

PDF Form, need to force red on required fields.

August 28, 2019, 12:03 pm

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Hi all,

 

I have a PDF Form I created that has fields that are required in red. This also uses java to make certain fields required after selecting yes or no button. For example, if the user selects "Shipping address not same as Billing", then the shipping address becomes red.

 

The issue is, when I sent it the rest of the office, all fields are black border. How can I force the required red that I have on my computer? I looked in preferences under Preferences > Form > Highlight Color - Show border hover color for fields, but this option doesn't seem to stick when I save.

 

Please help!

 

-John

How do I change the timestamp server in the latest version of Acrobat DC (2019)

August 29, 2019, 8:03 am

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I cannot figure out how to change the timestamp server in Acrobat with the new Tool setting (no longer has Sign & Certify as a group with the same options)? When I go to the timestamp the only option is to save the PDF using the default timestamp server.

 

Can anyone help me with this?

 

Thanks,

 

Dave

Audio and video go out of sync when I mark In or Out Points or Trim the Clip! Help!!

August 27, 2019, 7:30 pm

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Hi, all. I'm sure one of you has an answer for me. So, I'm working on a project in Premiere Pro (I have both CC 2018 and 2019 and have the same problem in both). When I import my video, it plays perfectly in the timeline, but when I try to clip it (shorten it), the audio and video go out of sync. Even if all I do is set an "in" marker, the audio and video go out of sync.

 

I tried the following, but they didn't solve the problem:

(1) Rendering the clip after I trimmed it

(2) Updating my computer's graphics display driver (did that right after I downloaded Premiere Pro 2019, before I even started this project)

(3) Trimming the clip in the source window rather than the timeline

(4) Using different versions of Premiere

 

My video was recorded on an iphone XS, and I made sure that the sequence settings matched my video/audio capture settings. I tried saving the original video file as an mpg instead of an mov, but nothing seems to fix the problem.

 

Any ideas?

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XD not loading up on windows 10.

April 6, 2019, 5:52 pm

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I've just loading XD and when I open the program, it shows a blank white screen for about 10 seconds and them closes down again. Any help would be grateful, thanks.  

Is there a way to copy the file path directly from Bridge?

August 12, 2014, 2:40 pm

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I'm looking for a way to copy the file path directly from Bridge. Does anyone know if there is a way? Usually from Finder I copy from "get info".

Thanks

10.5 sync and recording issues

August 29, 2019, 7:48 am

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Yesterday we hosted our first live meeting since upgrading to 10.5.

Here are the issues we experienced:

1. Participants constantly being kicked out of the room - both coming in via App and Browser

2. Participants not seeing the screen changes

3. The recording of the event, even though all the content was HTML compliant, was produced as Flash - making it impossible for mobile users to access it and for others trying to access from browser link having the same Flash problems.

4. I contact Adobe Tech Support as the resulting recording was hopelessly out of sync - slide content far ahead of the speaker's audio/video feed

5. I could not make an offline recording in either Safri or Firefox (and yes all the correct boxes were checked) it kept telling me I didn't have the Connect App installed...

6. When I did get it to download via Chrome that syncing issue was so bad I trashed the mp4.

7. 10.5 was supposed to correct the issue that mp4 recordings can't be tracked by user - that hasn't changed yet.

Best way to publish captivate videos on SharePoint

December 11, 2018, 8:02 am

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Hello All,

 

I am a fairly new captivate user, and I finally am ready to publish my first video.  There seems to be a lot of debate on the best way to publish, and I'm trying to find the method that is easiest for the end user to view.  I tried doing swf, but w/o having captivate installed they were not able to view.  They are being posted on our companies SharePoint page.  I published as a video, but then end users have to download.  Trying to find a way to publish where the end user would not have to download.   Any incite would be greatly appreciated. 

 

Best,

 

Maro

Sharpen Blurred Lines in Photoshop

August 28, 2019, 9:10 am

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Hi,

 

I have a question about sharpening lines in an image. The attached image is a scan of a copy of the original topographical map. You will notice the light brown contour lines are somewhat blurry.

 

Is there a way in Photoshop to make them more distinct or less blurry?  Whenever I print out this map, the lines are faint and not solid like in the actual maps I have seen.

 

Thanks,

 

Brian

 

Message was edited by: Sahil Chawla