Hi
I was using my 30 images credits I’d complied after signing up for the supposedly free trial and ending up getting charged &119.97.
I was planning on using them before unsubscribing today as I understand I lose them once I unsubscribe.
I had my photos picked out and only got to downloading/licensing 11 out of 30 photos when I started getting told Iz would be charged the full price and there was no trace of my photo credit.
where are they? What happened?
I want them back and I want to unsubscribe before I am charged another $39.99 for a trial that was meant to be free.
Otherwise you can refund me for the remaining photographs which would be nearly $79.98 minus one photo.
Let sort this out before the next subscription charge. I have tried calling and it never answers and there is no contact email on the site and ai can’t get through to the chat. This is the only help point I can find.
thanks for your assistance
Joanna