For a while now my app updates fail with err 119, which seems to be a server connection error. I spent a few hours on chat with support and all it got me was all my apps uninstalled and unable to re-install. I finally got the CC app re-installed and then updated itself, but no change to installing or updated any other apps.
I have removed all apps and attempted to re-install.
I have turned off all firewall and security functions.
I have confirmed communication with the servers.
I was told my case was escalating, but have had no response since then.
I did download the direct installers but that only gets me back to several versions out of date.
My internet is Frontier DSL, which is mostly pretty robust if not real fast. Other large downloads consistently work fine.
This is dumb. How can adobe not make this CC app more robust, or at least provide separate up to date installers for when it fails?
In addition, each time it fails you have to do the whole download again from the start. Why can't CC be smart enough to be able to re-start a download from where it got to previously?
Any advice from anyone?
Thanks.