I have tried many times in the past few days to use the product I have purchased and it will not let me in as it says an error has occurred when logging.
in I have tried all method described on the help page without success
Dave F
↧
I have been trying to access acrobat reader but it is not allowing me in why?
↧
Copy width or height of key object and resize another objects in selection
Hi everyone,
I need a script that will copy the width of the key object and set the same width for the other objects in the selection that are not key objects. Could someone help me?
I would like to change the script afterwards to copy the height, but both must work separately.
Thanks in advance!
↧
↧
Show/hide question in Adobe Acrobat Pro?
Good afternoon Adobe community,
I am currently developing a PDF portfolio supporting multiple choice questions. What functionality I would like to include would be that once my students have answered the questions is for may assessors to apply their signature and for the result to appear along with the numbers of the questions the learner answered incorrectly.
This is what I've been able to perform so far:
1. Add a value to each multiple choice question
2. Link the and add up questions in a separate text box (total) and hide the result from the learner.
3. Add an electronic signature as an assessor and link to the total box and show.
All good so far.
What I've not been able to do is get the student's incorrect answers to appear so they can go back over them if needed. Is this function possible?
Hopefully the above makes sense.
Any help would be much appreaciated.
Kind regards
David Parker
↧
JSON response - escaping double quotes
Hi all,
a web service is returning JSON response like this example: {"name" : "Milan", "tool": "ACM", "reason": "This is a " test"}
You may see the extra double quotes (marked red above) which are causing error. This JSON is properly escaped when is send from server (with one backslash) but after is received in ACM it is lost, therefore I need another one for JavaScript.
I tried str.replace function but this escape all double quotes which is not suitable for me. Also, I tried some things with JSON.stringify() and JSON.parse() but without success.
Do you have any idea how to resolve this?
Thanks,
Milan
↧
Sous-titres / Subtitles Adobe Premiere pro
Bonjour,
je fais appelle à vous aujourd'hui parce que je rencontre actuellement un problème avec ma plateforme.
Je souhaite ajouter des sous-titres à ma vidéo mais je n'y parviens pas parce que je n'arrive pas à avoir l'option "Légendes".
Il faut normalement aller dans "Ajouter un nouvel élément" > "Légendes", mais pour ma part, l'option "légende" est inexistante.
Avez-vous une idée d’où cela pourrait bien venir ?
Je vous remercie par avance pour votre retour.
Camille
Hello everybody,
I contact you today because I need your help with Adobe Premiere pro.
I would like to add subtitles to my movie but I can't because I don't have the option "Legend" and I really don't know why.
I saw to add subtitles the process was : "Add a new element" > "Legends", but I don't have this option "Legends'".
Can someone help me ?
Thanks in advance.
Camille
↧
↧
Clearing Markers in Nested/Old Sequences
Hi All
I have an issue with older sequences whereby they are holding on to all the markers that were PREVIOUSLY in the timeline, regardless of whether they exist anymore or not.
So, if I have a master timeline with 3 Sub-sequences, in order to conserve RAM and performance, etc, I sometimes leave markers on the timeline for myself or other editors.
If I go into a sub-sequence, CLEAR ALL MARKERS, they still appear on the main timeline. this is the case EVEN if I re-add the sequence to the tlimeline, and even if I duplicate the sequence, re-name it, and add it to the timeline. All the markers for the entire life of that sequence still exist.
Anyone know how to clear them? See below for example, where the GREEN sequence actually has only 2-3 markers on it.
Thanks
matt
↧
Premiere Elements 2018 causes black screen
So I have been using Premiere Elements 2018 since release and have discovered a recurring problem. All the video editing, etc is fine, but whenever I close the app after I'm done my whole screen goes black for 2 seconds and then reappears as normal. However, I cannot reopen premiere after this occurs without doing a restart because it says something like "kernel not found" and crashes my PC.
My computer continues to function after this happens, however on next startup I am greeted with an ALL BLACK screen after the startup logo of my computer. I have then to restart my PC and it boots up as normal, albeit taking way longer.
This is a huge annoyance and as I use Premiere a lot gets really tiring. Any ways to fix this?????
↧
CPU at 500% using Lightroom to review pictures
Hey Adobe and people in the forum,
who can explain me this situation, I can't even review the pictures without the CPU nearly exploding.
thx in advance!
↧
Why does javascript overwrite read-only fields?
I have a form which includes updating a date field with today's date. After the user saves, all fields are marked read-only. If I open up the file a day or more later, the date field is still updated with the current date, even though it's read-only.
Why does JavaScript inside the document modify read-only fields?
I added this code to try and prevent that, but the JavaScript always says the field isn't read-only, even though Acrobat says it is.
if ( ! this.getField("Date").readOnly ) { app.alert("Not read only, updating date",2); var gD = new Date(); this.getField("Date").value = util.printd("mm/dd/yyyy",gD);
} else { app.alert("Date is read only",2);
}
Am I doing something wrong, or is there no way to truly make a field read-only on the JavaScript side?
Thanks,
Chad
↧
↧
padding?
Hi,
Looking at <header>, there is an image.
Where does the space at bottom come from?
Should I do more in addition to flexbox below?
header {
background-color: #42A240;
padding: 20px 40px;
display: flex; /*title*/
align-items: center; /*title*/
}
Hosun Kang
↧
Different link path across multiple machines (Macs)
To outline the setup;
- 1 InDesign file (a poster - with a couple of image links in)
- Images are stored on a central server, and so is the InDesign file (both are in completely different locations on the server)
- 3 different Macs connected to server and open the InDesign file (at separate times of course)
- 2 of the Macs can't find the link (essentially because the link is located within a folder that has been renamed since the InDesign file was created, so the link is broken, as expected)
- However 1 of the Macs appears to link to a slightly different path, finds the image, and links it in correctly.
The questions is...
- How does the 3rd Mac know the link to the file, but the other 2 Macs fail?
I thought the link would be an absolute path and so all of them should fail to find it, right?
Or is there some sort of setting/cache on the 3rd Mac that is remembering a possible manual relink by the user, or something to that effect?
Very confused. Help or suggestions are much appreciated.
(and just to be clear, this isn't down to the different user login names at the beginning of the filepath, which I've read about in another post. The filepath in the links panel across all Macs is identical for the first 5 or 6 folders, it's just that 1 of the Macs appears intelligent enough to find a different location from the 7th folder onwards!)
Mac 1 (with broken link) - macOS Sierra 10.12.6, InDesign 14.0
Mac 2 (with broken link) - macOS Sierra 10.13.6, InDesign 14.0.2
Mac 3 (the one that automatically finds a new link) - macOS Mojave 10.14.6, InDesign 14.0.2
↧
Is there a way to associate a DAM location to a site (for ACS custom error handling)?
Hello.
Can someone please help me debug a custom error handler that was developed by someone else? Thank you.
----------------
setup:
1. 4 sites in 1 AEM instance (/content/site1/en, /content/site2/en, /content/site3/en, /content/site4/en)
2. the 4 sites listed in no.1 each have an associated DAM location (/content/dam/site1, /content/dam/site2, /content/dam/site3, /content/dam/site4)
3. content of com.adobe.acs.commons.errorpagehandler.impl.ErrorPageHandlerImpl.xml
<?xml version="1.0" encoding="UTF-8"?><jcr:root xmlns:sling="http://sling.apache.org/jcr/sling/1.0" xmlns:cq="http://www.day.com/jcr/cq/1.0" xmlns:jcr="http://www.jcp.org/jcr/1.0" xmlns:nt="http://www.jcp.org/jcr/nt/1.0" jcr:primaryType="sling:OsgiConfig" enabled="{Boolean}true" cache.serve-authenticated="{Boolean}true" cache.ttl="{Long}300" error-page.system-path="/content/site1/en/errors/default" error-page.fallback-name="500" error-page.extension="html" paths="[/content/site1/en:errors, /content/site2/en:errors, /content/site3/en:errors, /content/site4/en:errors]"/>
4. snippet of my custom 404.jsp
<% if (!isAnonymousUser(slingRequest)) { final ResourceService resourceService = sling.getService(ResourceService.class); final String resourcePath = resource.getPath(); if (resourceService.getResource(resourcePath) != null) { ErrorPageHandlerService acsErrorPageHandlerService = sling.getService(ErrorPageHandlerService.class); if (acsErrorPageHandlerService != null && acsErrorPageHandlerService.isEnabled()) { slingRequest = new ForbiddenRequest(slingRequest); slingResponse.setStatus(403); final String errorPagePath = acsErrorPageHandlerService.findErrorPage(slingRequest, resource); if (errorPagePath != null) { acsErrorPageHandlerService.resetRequestAndResponse(slingRequest, slingResponse, 403); acsErrorPageHandlerService.includeUsingGET(slingRequest, slingResponse, errorPagePath); return; } } } }
%><%@include file="/apps/acs-commons/components/utilities/errorpagehandler/404.jsp" %>
----------------
situation/problem:
When unauthorized user request for a protected page, I get a 403 page for that site.
example: visiting the protected page site2.myhost.com/about when the user is not authorized displays the 403 page located in /content/site2/en/errors/403.html
When unauthorized user request for a protected asset, I get the default error page which is located in /content/site1/en/errors/default
example: visiting site2.myhost.com/content/dam/site2/protected/my-pdf-here.pdf when the user is not authorized displays the default error page located in /content/site1/en/errors/default
It seems to me that AEM doesn't know that the path /content/dam/site2 is associated with /content/site2/en/errors.
--------------
fixes/workaround:
1. Is there a way to associate this? Or maybe there's a configuration option I missed?
2. The workaround I'm thinking of is to replace findErrorPage call above with some custom code where I will use if-else/switch to determine the error page that will be loaded based on the value of resourcePath.
something like:
if (resourcePath.Contains("/content/site2") || resourcePath.Contains("/content/dam/site2")) {
errorPagePath = "/content/site2/en/errors/403.html";
}
↧
Is Adobe Cloud Messaging and Mid-Source Server same ?
Hi, Just getting my feet wet with Adobe Classic and am confused about how Classic installation works with Cloud Messenger and/or Mid-Source Server.
We are working on Hybrid type installation.
All the documentation talks about only mid-source server and portrays mid-source server infrastructure as being responsible for email deliver, hosting campaigns (mirrored pages), tracking, bounce mail etc.
Documentation has no reference to Adobe Cloud Messaging. So, is Cloud Messaging same as mid-source server infrastructure ? If so, in Hybrid approach, using Cloud Messaging, does the email recipient always goto Cloud Message server for campaign pages, opt-in/out etc ? Will the email recipient ever have to get to the "client infrastructure" ?
Appreciate help.
-Tony.
↧
↧
Bring back notes
I used the notation field at the bottom every time to add a note about what change I made and why. (well, most of the time ) I would like to see that in brought back in Launch. It's a good habit to get into.
↧
Login
Why do I have to sign in to my Adobe every time. It is very frustrating . I have a paid subscription and have for a few years. I never had to do this before and now it will not keep me logged in. I have to sign in all the time.
I have tried everything and called adope they remoted into my computer and done something and fixed it for that day. Next day same thing
I need to it to stayed logged all the time. I work on my computer saving files creating PDFs for work.
Thanks
Sharon S
↧
either the file does not exist you do not have permission or the file may be in use by another application
I recently started getting this message when I try to drag graphics from my CC Library to my canvas "either the file does not exist you do not have permission or the file may be in use by another application" This only started happening with InDesign. Can anyone help.
↧
How does he do them
I was wondering if anyone here knows how to do these smooth quick shakes, that mostly Instagram editors use. (Sc6ut, Sl66py,etc...)
Example: https://youtu.be/Oyg8iv6USlY?t=14 minute: 0:14 - 0:15
(I'm desperate ;( )
↧
↧
How do I edit .mkv files now since Adobe decided to remove support?!!
On Windows, OBS is a very popular and free screen recording software that I use. It has several options for formats, but for multi-channel audio formats, only MP4 and MKV will work. They recommend using MKV files since it will still save the file to the drive even if the OBS program crashes, while with MP4 files, it will not save to the drive if it crashes, so you'll lose the screen capture.
That being said, I have several dozens projects created with MKV files and up until version 13.1.2 everything was fine besides a few bugs that Premiere always has. In the latest update, 13.1.3, Adobe decided to remove support of MKV files in both Premiere Pro AND Media Encoder, so now all my old projects are useless and cannot be opened, AND I can't even convert the mkv files to another format since Media Encoder can't even import the files.
Isn't the point of media encoder to encode media?
So as a paying customer of Adobe, using their professional video editing software as a professional Video Editor, I no longer can edit my videos.
How can I convert .mkv files?
And yes, I've sent Adobe feedback on the other site, but that's completely useless. It's obvious they simply do not listen to customers, there's feedback requests from years ago with several hundred upvotes like people wanting time re-mapping faster than 1000% that STILL hasn't been implemented, so my new feedback requests with 3 upvotes are buried in the many pages of other feedback requests, and are likely to never be implemented.
Anyway, I guess I should downgrade? Even though I have $700 worth of professional media applications from Adobe, what non-adobe program can convert mkv files, since I can't do that with Adobe?
It's like the Premiere team decides what will annoy customers, then they do it.
By the way, the new version 13.1.3 that says it has a bunch of stability improvements is actually REALLY SLOW. Projects take twice as long to open now, and while editing, it's really sluggish compared to 2 hours ago when I was in 13.1.2..
It just never ends with Premiere.
Yesterday, sent in 2 crash reports because it crashed while putting warp stabilizer on a clip.
Photoshop, After Effects, Illustrator RARELY crash, so why does Premiere ALWAYS crash? Why is Premiere ALWAYS buggy and ALWAYS slow?
When you have client projects due and Premiere is being buggy, so you upgrade because it lists a bunch of stability improvements, then it's actually twice as slow, it makes you really frustrated.
Sincerely, a customer with no more patience for Adobe.
↧
Stamp is Grayed out
↧
Embedding fonts in a website for Captivate html5 resources
Hi there,
I developed some educational resources using the 2019 Captivate. I sent the published files to the company who looks after our website so that they could upload them. I also sent them the files for some of the non-standard fonts that I used in the text of the resources, asking them to embed those fonts in the website so that the html5 resources would use those fonts, and not the basic fonts that may be on the users' computers.
The web developer sent me back this:
'In order to integrate the fonts into the resource we need to upload them but also reference them on the resource code so it will check the local resource font.
I have checked the one you indicated as an example, the "match the motto" resource (code), and I didn´t see or find where is the font chalkduster referenced on code or css.'
Can anyone tell me where I might direct him to find the reference to the font in the code?
Many thanks,
Gene
↧