I have Elements 9 on my computer, I had downloaded the trial version of Elements 11 (liked it), so I bought the Elements 11 upgrade online. Since I have downloaded this, I have not been able to launch I get the following error message ERROR: shared technologies have failed to install. I have installed the Adobe Support Advisor, but I may or may not be using it correctly. What else can I try, its been 3 days of frustration. Please help with what my next steps should be! Thanks
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