Hi everyone. Trying to install the Creative Cloud version of Lightroom 4.3 in Windows 7 (at work) and Windows 8 (at home) and getting the following error on both machines...
Exit Code: 16
ERROR: DW039: Failed to load deployment File
Any ideas?
Lightroom 4.1 installed fine on my Work PC (never tried that on my home one, only just installed W8 on that so setting it all up from scratch) so it's probably an issue with the Lightroom 4.3 installer that's been downloaded - it's just strange that it's happening on boith machines. Makes it seem like a corrupt file rather than a PC/hardware issue?
I've tried the update multiple times on both machines with no luck.
This is the relevant info from the install error log. It says there's another installer running - but there deffinitely isn't, and all the other apps installed perfectly first time, so it's specific to Lightroom 4.3...
Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\Setup.dll
[ 5524] Tue Jan 08 08:54:58 2013 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
[ 5524] Tue Jan 08 08:54:58 2013 ERROR
DW039: Failed to load deployment File
[ 5524] Tue Jan 08 08:54:58 2013 INFO
CHECK : Another Native OS installer already running
Create Required Folders
:: END TIMER :: [Total Timer] took 3.48251 milliseconds (0.00348251 seconds)
Thanks a lot everyone,
Rich