Windows 7 Ultimate 64-bit
I've been running Elements 9 with no problem for some time. I purchased Elements 11 and installed parallel to 9 for a couple of weeks. Both worked fine, and I converted my catalogs with no problem. When I then attempted to uninstall 9 I get "Error 1316. A network error occurred while attempting to read from the file C:\Windows\Installer\Adobe Photoshop Elements 9.msi"
I've run out of ideas. I did a chat with a tech a couple of days ago, but he just told me the problem was above his capabilities and the people who knew the answers weren't in... to call back. I haven't yet. I'm hoping someone knows the answer without having to go through that.
When I try starting 9, all I get now is the startup splash followed by a message telling me I have an install problem. I can't actually do anything. Elements 11 seems to be working fine.
Ideas?
