Hi folks,
We are seeing varying behaviour when we try to open a PDF document which we have created as part of publishing to PDF in Captivate 6. The original project is a recorded PPT file which we publish to HTML5, SWF, ZIP and PDF. In some instances the interactive PDF opens fine, but in some instances we get something like this:
We have always made sure we have the latest version of reader up to date etc, but can't work out why some machines are giving the above and others done. Any help would be greatly appreciated