I have Photoshop CS6 and sometimes when I double click a layer to bring up the effects panel Photoshop launches the Help library instead with an error message saying I need to re install photoshop to access help???? Yet I was only trying to access the effects panel. The help pages are fine and I can flick through them no problem but when going back into Photoshop I can't click on anything after that and usually have to bring up task manager to end Photoshop. Any suggestions?
Secondly on some occasions when using a tool and it could be a brush or pen etc the section I'm working on completely disappears in a perfect square leaving the rest of my picture intact.
I'm not using large files either when this happens. I noticed the problem occurred after the last CS6 update.
Do I need to increase ram photoshop uses? I haven't changed any settings but photoshop
uses 8835 mb (60%)
I have Web and Design Premium.
Windows 7 64
Graphic Driver AMD Radeon HD 6850
Installed Physical Memory (RAM)16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 11.7 GB
Total Virtual Memory 32.0 GB
Available Virtual Memory 27.3 GB
Page File Space 16.0 GB
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 3401 Mhz, 4 Core
If I uninstall and re install can I just uninstall Photoshop or do I have to uninstall the whole suite?
Gosh - any advice would be greatly appreciated.
Thanks - Rosa