I see the below screen upon opening every CC application (Lightroom Classic, Photoshop, Illustrator, InDesign, Premiere) EXCEPT Acrobat DC. It hangs on this screen and just repeatedly tries to refresh and cannot. It just shifts from being a blank white window to the below for second or two. If I close out of the window it closes the software as well.
Windows 10 Pro v 1803
Brand new computer, fresh install of Windows per a domain deployment
Other computers on the domain are not doing this
Other computers on the same network are not doing this
Other computers with the same domain-controlled antivirus are not doing this
I am the system administrator for the domain and I see all cases of block traffic for the antivirus software, it is not blocking Adobe from connecting
I have already tried:
- Logging out/back in to Creative Cloud
- Switching from public to private network type
- Checking for updates
- Trying to install previous versions
- Removing preferences
- Trying as a different administrator (so two separate administrator accounts, neither work)
- Deleting the OOBE folder
- Changing the amount of memory for Adobe applications in the registry (and deleting this DWord value after it didn't change anything)
- Repairing Adobe Creative Cloud
- Repairing each application
- Uninstalling each application and Adobe Creative Cloud
- Using the Adobe Creative Cloud Cleaner Utility
- Restarting the computer
- Reinstalling Adobe Create Cloud
- Reinstalling each software
I don't know what the below screen is supposed to show, but I am guessing it is a terms and conditions or agreement because this is the very first time I am opening any of these apps on this new computer. The only software this screen does not appear for is Acrobat DC, which opens totally fine. I can also open Adobe Creative Cloud just fine, and I installed these applications using Adobe CC.
Any assistance with what might be causing this for every software except Acrobat is highly appreciated!