I am using Photoshop Elements 10 on a PC with Windows 7 Professional. When I attempt to backup the catalog to DVD, the process begins and after burning four disks it fails with a message to make sure that the current disk drive firmware is installed.
Thus far I have:
Reconnected all missing files
Repaired (no errors found) the catalog
Optimized the catalog
Recreated the thumbnail cache
Turned off the sync agent
Turned off Auto-Analyzer
Turned off facial recognition
Used different brand of DVD
On four separate attempts to run a backup, I have encountered the same result.